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Customer Services

The right starting point for shipment, document and payment enquiries.

Choose a customer service

Customer accountShipment / HBL enquiryInvoices and online payment

Secure customer accounts and online payments are not yet open. No account or payment transaction is performed; you can contact our team about your request.

Shipment and document enquiry

Share the enquiry topic, your company reference and the required document with the team. No document or private record is uploaded on this page.

Email the team

Invoice and payment enquiry

Confirm the payee, invoice, amount and currency with the company before paying. This page does not request card details or bank passwords.

Email the team
Open official carrier tracking

Email links open your mail application; you send the message yourself. For an existing callback or freight form, use its request page.

Callback request pageFreight request page